Selling
Listing, valuing, selling and getting paid.
- How to photograph your item
Clear, honest photos build buyer trust and help a piece sell for more. Here is how many photos your item needs and what each shot should show. Start with the basics, then go by item type.
- How to list a piece for sale
The four steps of the wizard, the photos it needs and how to pick the sale mode.
- How to set up shipping for your pieces
The default mode, Colectin Shipping, your own carrier and the meetup handover.
- When and how you get paid for a sale
When a sale's money is released and how you withdraw it to your bank.
- What is the market valuation and how is it calculated?
Colectin calculates an automatic estimate when you create the piece and shows it as a value range with its evidence level.
- How do I import my listings from another marketplace?
Paste the links from another marketplace, one per row, and Colectin fills in the details and publishes the pieces to your collection.
- How do I answer an offer?
You can accept, decline with an optional reason or counter, and the other person has 30 days to answer.
- Can I cancel a sale?
You can cancel a paid sale, with a full refund to the buyer, while the piece has not left.
- How do I sell a graded or certified piece?
Add the certification with the lab, the grade and the number, and upload at least one photo of the slab or the certificate.
- What is a boost and how does it work?
A boost moves your listing up in the results for 3 days. Here is where you activate it, how many your plan has and how they stack.
- How do I edit, pause or take down a listing?
Change availability, price and offers, take an item off sale or delete it. Some changes are locked while an order is open.
Frequently asked questions
- How do I sell a piece?
Adding an item has four steps: Photos, Details, Provenance (optional) and Price & shipping. At the end you choose List it to put it up for sale, or Save to collection if you do not want to sell it yet. Read how to sell a piece.
- Does Colectin charge the seller a fee?
No. Colectin charges the seller no commission on a sale and you are credited the item price. The buyer pays the fee, on top of the price. You only pay, if there are any, shipping surcharges or return labels at your expense. Read how to sell a piece.
- Can I start with photos and let Colectin fill in the details?
Yes. Upload your photos and Colectin identifies the piece and fills in the details for you; review the highlighted fields before continuing. Read how to sell a piece.
- What photos do I need?
Photos are JPG, PNG or WEBP and you need at least one. The first one is the cover and you can change it with Set as cover. See the photo guide and read how to sell a piece.
- Can I import my listings from another marketplace?
Yes: paste the links to your listings (one per row, several at once) and Colectin fills in the details. Rookie has 5 imports for life; All Star and Legend are unlimited, and Legend can also import a whole seller profile. Read how to sell a piece.
- How do I sell a graded or certified piece?
Add a certification record with the lab, the grade (from 1.0 to 10.0) and the certificate number, and at least one photo of the slab, the sticker or the certificate of authenticity. The number and the photo are required when you add that section. Read how to sell a piece.
- Can I change a piece that is already listed?
Not while it has an open offer, an accepted offer awaiting payment or an order in progress: in those cases the main details, photos and shipping cannot be changed. Read how to sell a piece.
Need more help?
Write to us from the support chat or by email.