How do I sell a piece?

Adding an item has four steps: Photos, Details, Provenance (optional) and Price & shipping. At the end you choose List it to put it up for sale, or Save to collection if you do not want to sell it yet. Read how to sell a piece.

Does Colectin charge the seller a fee?

No. Colectin charges the seller no commission on a sale and you are credited the item price. The buyer pays the fee, on top of the price. You only pay, if there are any, shipping surcharges or return labels at your expense. Read how to sell a piece.

Can I start with photos and let Colectin fill in the details?

Yes. Upload your photos and Colectin identifies the piece and fills in the details for you; review the highlighted fields before continuing. Read how to sell a piece.

What photos do I need?

Photos are JPG, PNG or WEBP and you need at least one. The first one is the cover and you can change it with Set as cover. See the photo guide and read how to sell a piece.

Can I import my listings from another marketplace?

Yes: paste the links to your listings (one per row, several at once) and Colectin fills in the details. Rookie has 5 imports for life; All Star and Legend are unlimited, and Legend can also import a whole seller profile. Read how to sell a piece.

When and how you get paid for a sale

Updated October 24, 2026

Where the money appears

When a buyer pays, the sale appears in your Wallet as pending. When it is released, it moves to your available balance. The withdrawal screen excludes pending amounts and funds still arriving from Stripe.

When it is released

With Colectin Shipping and on a meetup handover, the amount is released automatically 3 days after delivery if there is no open dispute. On a meetup handover the recorded handover counts.

If you sell as a business to a consumer buyer, it is released 15 days after delivery, not 3. On those lines the buyer's confirmation only records receipt and releases nothing.

With your own carrier the money is not released automatically on your word. It is released when the buyer confirms receipt or when a dispute closes in your favour, at the end of the release window.

An open dispute, a live withdrawal return or a chargeback blocks the release. While a return is live, the buyer cannot confirm the order.

The buyer's confirmation

With Colectin Shipping and on a meetup handover, the buyer can confirm that everything went well and the line is released at once. On business-to-consumer lines the confirmation only records receipt.

If you are not verified yet

A sale to a seller who has not verified their identity is held and shows that it is paid once you verify. You are paid the sale after you verify.

Withdrawing to the bank

Released money is withdrawn to a verified bank account. Withdraw to bank is your own request, not an automatic payout. It is free and usually takes a few business days. The minimum is 10.00 EUR per withdrawal; there is no maximum other than the available balance. You need a verified identity, and a new bank account is verified before you can withdraw. Promotional credit cannot be withdrawn, and amounts held for pending charges cannot be withdrawn either.

Chargebacks

If a bank opens a chargeback you see that you have a pending balance, and you have to settle it with Settle now to unlock buying, selling and withdrawing.