How do I sell a piece?

Adding an item has four steps: Photos, Details, Provenance (optional) and Price & shipping. At the end you choose List it to put it up for sale, or Save to collection if you do not want to sell it yet. Read how to sell a piece.

Does Colectin charge the seller a fee?

No. Colectin charges the seller no commission on a sale and you are credited the item price. The buyer pays the fee, on top of the price. You only pay, if there are any, shipping surcharges or return labels at your expense. Read how to sell a piece.

Can I start with photos and let Colectin fill in the details?

Yes. Upload your photos and Colectin identifies the piece and fills in the details for you; review the highlighted fields before continuing. Read how to sell a piece.

What photos do I need?

Photos are JPG, PNG or WEBP and you need at least one. The first one is the cover and you can change it with Set as cover. See the photo guide and read how to sell a piece.

Can I import my listings from another marketplace?

Yes: paste the links to your listings (one per row, several at once) and Colectin fills in the details. Rookie has 5 imports for life; All Star and Legend are unlimited, and Legend can also import a whole seller profile. Read how to sell a piece.

Can I cancel a sale?

Updated October 24, 2026

You can cancel a paid sale and give the buyer a full refund while the piece has not left.

How long you can cancel

Colectin Shipping: until the carrier's first scan. Having the label does not prevent it.
Manual shipping: until you mark the order as shipped.
Meetup handover: until the handover is recorded.

Meetup handover

An in-person order nobody collects is cancelled automatically 30 days after payment, with a full refund. If the buyer does not come to collect it, from 7 days after payment you can say so on the order: it is cancelled and the buyer receives a full refund, with no case opened.

Read when you have to ship, shipping modes and the 14-day withdrawal right.

FAQs on this topic

How do I sell a piece?: Adding an item has four steps: Photos, Details, Provenance (optional) and Price & shipping. At the end you choose List it to put it up for sale, or Save to collection if you do not want to sell it yet. Read how to sell a piece.
Does Colectin charge the seller a fee?: No. Colectin charges the seller no commission on a sale and you are credited the item price. The buyer pays the fee, on top of the price. You only pay, if there are any, shipping surcharges or return labels at your expense. Read how to sell a piece.
Can I start with photos and let Colectin fill in the details?: Yes. Upload your photos and Colectin identifies the piece and fills in the details for you; review the highlighted fields before continuing. Read how to sell a piece.
What photos do I need?: Photos are JPG, PNG or WEBP and you need at least one. The first one is the cover and you can change it with Set as cover. See the photo guide and read how to sell a piece.
Can I import my listings from another marketplace?: Yes: paste the links to your listings (one per row, several at once) and Colectin fills in the details. Rookie has 5 imports for life; All Star and Legend are unlimited, and Legend can also import a whole seller profile. Read how to sell a piece.

Need more help?

Write to us from the support chat or by email.

Go to support

support@colectin.com

Can I cancel a sale?

How long you can cancel

Meetup handover

FAQs on this topic

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