How to pay and use your wallet
Updated October 24, 2026
Payment methods
At checkout you can use a card (with Apple Pay and Google Pay on devices that support them) and Link. If your bank does not approve the card payment, nothing is charged and you can try again or choose another method.
Save your cards in Account settings, Payment methods.
Pay with your wallet balance
If you have a balance, checkout shows Use my wallet balance. It is applied to the purchase and your card pays the rest. If the balance covers everything, no card is charged and you press Pay with wallet.
Where the balance comes from
Your wallet balance comes from released sales and from promotional credit that Colectin gives you. Wallet balance can pay for purchases or be withdrawn to your bank once your identity is verified (read how to verify your identity). Promotional credit can pay for purchases but cannot be withdrawn.
Promo code
Type your code in the Have a code? box at checkout. It does not work on a purchase from several sellers, and it needs the minimum purchase that checkout shows.
Refunds
A refund goes back to where the money came from: the part paid by card goes to the card, and the part paid with the wallet goes to the wallet. Promotional value is never paid back as money. If you ask for a refund, the discount of a promo code is not restored. If the purchase is cancelled before the card is charged, the code becomes available again.