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How to create your account

Updated October 24, 2026

Sign up

You can create your account with your email or with Google. Press Sign up and choose an option.

With email, the form asks for your first name and last name (both optional), email and password. With Google, press Continue with Google.

You can also sign in with Email me a sign-in link. If you forget your password, press Forgot password? on the sign-in screen.

Check your email

When you send the form, you see the Check your email screen. We have sent you a confirmation link. When you open it, you go on to the welcome form.

The sign-up tick boxes

One tick box is required: I accept the Terms and the Privacy policy and I am 18 or older. Without it you cannot create the account. It is your own declaration: you must be 18 or older. Read the Terms and the Privacy policy.

A second tick box is optional and starts unticked: I want to receive news and offers from Colectin by email.

If you sign up with Google, you see the Terms tick box on the welcome form. You cannot finish without it.

The welcome form

After sign-up you fill in a form with:

  • first name and last name
  • username: your public profile lives at /collection/your-username
  • country: one of the 22 countries where Colectin is available
  • phone
  • account type: Individual or Business (read about account types)
  • language
  • an optional question about how you heard about us

Language

Colectin is available in Spanish, English and Catalan. You choose the language on the welcome form. To change it later, go to Account settings, open Language, choose the language and press Save changes. The emails you receive follow the language you choose.

FAQs on this topic

How do I create an account?

With your email or with Google: press Sign up and choose an option. You must declare that you are 18 or older and then fill in the welcome form. Read how to create your account.

Which countries is Colectin in?

Colectin is in 22 countries: Spain, Austria, Belgium, Czechia, Germany, Estonia, France, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, the Netherlands, Poland, Portugal, Romania, Slovenia and Slovakia. Your account, addresses and purchases must be in one of them. Read how to create your account.

What is the difference between an Individual and a Business account?

Individual is for selling personal items from your collection; Business is for a registered company or shop and asks for a company name and a Company ID. The account type cannot be changed later: if you made a mistake, write to us through support. Read account types.

Do I have to verify my identity?

Not to list pieces, but you do to get paid for your sales and to withdraw money to your bank. Stripe runs the verification inside Colectin, in Account settings > Verification. Read how to verify your identity.

What do I need to verify, and how long does it take?

If you are an individual, a valid identity document (DNI, NIE or passport) and the IBAN of the account where you want to receive your earnings. Stripe estimates 2 to 3 business days to review the verification, and 1 to 2 more business days to check a new bank account. Read how to verify your identity.

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Need more help?

Write to us from the support chat or by email.