How do I use a promo code?
Updated October 24, 2026
Type your code in the Have a code? box at payment and press Apply.
Limits
- A code cannot be used on a purchase from several sellers.
- It needs the minimum purchase that the payment shows.
If there is a refund
If you ask for a refund, the discount from a promo code is not recovered. If the purchase is cancelled before the card is charged, the code becomes available again. Promotional value is never returned as money.
Promotional credit
The promotional credit Colectin gives you can pay for purchases, but it cannot be withdrawn to your bank.