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How do I use a promo code?

Updated October 24, 2026

Type your code in the Have a code? box at payment and press Apply.

Limits

  • A code cannot be used on a purchase from several sellers.
  • It needs the minimum purchase that the payment shows.

If there is a refund

If you ask for a refund, the discount from a promo code is not recovered. If the purchase is cancelled before the card is charged, the code becomes available again. Promotional value is never returned as money.

Promotional credit

The promotional credit Colectin gives you can pay for purchases, but it cannot be withdrawn to your bank.

More information

Read how to pay and use your wallet and how the cart works.

FAQs on this topic

How much does it cost to buy on Colectin?

You pay the piece price, shipping and the Colectin fee: 8.5% of the item price plus 2.00 EUR per item or lot, plus the VAT that applies. Read what the fee includes and how to buy a piece.

How do I make an offer?

If the seller accepts offers, press Make an offer, type your amount and press Send offer. Nothing is charged when you send it, and if the seller accepts it you have 72 hours to pay. Read how to buy a piece.

How long does the seller have to answer my offer?

30 days. Those 30 days start again with every counter offer, yours or the seller's, and if nobody answers the offer expires. Read how to buy a piece.

How does the cart work?

Your cart groups pieces by seller. You can pay several sellers in one payment and you choose a shipping option for each parcel. Read how to buy a piece.

What is a lot?

A lot is a set of 2 or more pieces from the same seller for which you offer a single total amount. It holds at most 20 items and 30 kg, and ships as one parcel. Read how to buy a piece.

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Need more help?

Write to us from the support chat or by email.