How much does it cost to buy on Colectin?

You pay the piece price, shipping and the Colectin fee: 8.5% of the item price plus 2.00 EUR per item or lot, plus the VAT that applies. Read what the fee includes and how to buy a piece.

How do I make an offer?

If the seller accepts offers, press Make an offer, type your amount and press Send offer. Nothing is charged when you send it, and if the seller accepts it you have 72 hours to pay. Read how to buy a piece.

How long does the seller have to answer my offer?

30 days. Those 30 days start again with every counter offer, yours or the seller's, and if nobody answers the offer expires. Read how to buy a piece.

How does the cart work?

Your cart groups pieces by seller. You can pay several sellers in one payment and you choose a shipping option for each parcel. Read how to buy a piece.

A lot is a set of 2 or more pieces from the same seller for which you offer a single total amount. It holds at most 20 items and 30 kg, and ships as one parcel. Read how to buy a piece.

How do I know if the seller is an individual or a business?

Updated October 24, 2026

A professional seller is one with a Business account. These sellers show their company name on the public profile instead of the personal name.

Notice before buying

Before you buy you see a notice about the withdrawal right and about who pays the return.

What changes if you buy from a professional

If you buy as a consumer, you have the 14-day withdrawal right. Between individuals that right does not exist.
If you buy as a consumer, the payment to the seller is released 15 days after delivery, instead of 3.

You count as a consumer unless the payment records that you buy as a business.

Invoices

An individual seller does not issue an invoice, because between individuals there is no VAT. A professional seller issues their own invoice with VAT for each sale.

Read withdrawing in 14 days, account types and invoices and documents.

FAQs on this topic

How much does it cost to buy on Colectin?: You pay the piece price, shipping and the Colectin fee: 8.5% of the item price plus 2.00 EUR per item or lot, plus the VAT that applies. Read what the fee includes and how to buy a piece.
How do I make an offer?: If the seller accepts offers, press Make an offer, type your amount and press Send offer. Nothing is charged when you send it, and if the seller accepts it you have 72 hours to pay. Read how to buy a piece.
How long does the seller have to answer my offer?: 30 days. Those 30 days start again with every counter offer, yours or the seller's, and if nobody answers the offer expires. Read how to buy a piece.
How does the cart work?: Your cart groups pieces by seller. You can pay several sellers in one payment and you choose a shipping option for each parcel. Read how to buy a piece.
What is a lot?: A lot is a set of 2 or more pieces from the same seller for which you offer a single total amount. It holds at most 20 items and 30 kg, and ships as one parcel. Read how to buy a piece.

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support@colectin.com