How much does it cost to buy on Colectin?

You pay the piece price, shipping and the Colectin fee: 8.5% of the item price plus 2.00 EUR per item or lot, plus the VAT that applies. Read what the fee includes and how to buy a piece.

How do I make an offer?

If the seller accepts offers, press Make an offer, type your amount and press Send offer. Nothing is charged when you send it, and if the seller accepts it you have 72 hours to pay. Read how to buy a piece.

How long does the seller have to answer my offer?

30 days. Those 30 days start again with every counter offer, yours or the seller's, and if nobody answers the offer expires. Read how to buy a piece.

How does the cart work?

Your cart groups pieces by seller. You can pay several sellers in one payment and you choose a shipping option for each parcel. Read how to buy a piece.

A lot is a set of 2 or more pieces from the same seller for which you offer a single total amount. It holds at most 20 items and 30 kg, and ships as one parcel. Read how to buy a piece.

What happens if the payment does not go through?

Updated October 24, 2026

If your bank does not approve the card payment, nothing is charged. You can try again or choose another payment method.

In a purchase

When you start the purchase, the piece is held for you for 10 minutes. When you move on to payment, you have 15 minutes to complete it.

In an accepted offer

When the seller accepts your offer, you have 72 hours to pay.

In a plan

If the first payment of a plan does not complete, you stay on Rookie with Rookie's limits until the first payment completes.

More information

Read how to pay and use your wallet, how to buy a piece and plans and billing.

FAQs on this topic

How much does it cost to buy on Colectin?: You pay the piece price, shipping and the Colectin fee: 8.5% of the item price plus 2.00 EUR per item or lot, plus the VAT that applies. Read what the fee includes and how to buy a piece.
How do I make an offer?: If the seller accepts offers, press Make an offer, type your amount and press Send offer. Nothing is charged when you send it, and if the seller accepts it you have 72 hours to pay. Read how to buy a piece.
How long does the seller have to answer my offer?: 30 days. Those 30 days start again with every counter offer, yours or the seller's, and if nobody answers the offer expires. Read how to buy a piece.
How does the cart work?: Your cart groups pieces by seller. You can pay several sellers in one payment and you choose a shipping option for each parcel. Read how to buy a piece.
What is a lot?: A lot is a set of 2 or more pieces from the same seller for which you offer a single total amount. It holds at most 20 items and 30 kg, and ships as one parcel. Read how to buy a piece.

Need more help?

Write to us from the support chat or by email.

Go to support

support@colectin.com